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FAQ
Q: Why choose Letine?
A: Since our inception in 1998, Letine has been recognized as a Top10 *** gold supplier for two decades. We excel in creating private models with a focus on cost-efficiency, offering seamless one-stop customizations. Our offerings include direct factory pricing, meticulous 5-time endurance testing, and unparalleled 24/7 customer service. With our commitment to swift responses, timely deliveries, and superior after-sales support, Letine emerges as the preferred choice for discerning clients.
Q: Are you a factory or trading company? What is the MOQ?
A: We proudly operate as a factory, maintaining an array of stock items. You are welcome to order as few as one piece for testing, allowing you to verify the high quality of our products.
Q: Could you provide OEM&ODM service?
A: Absolutely, our adept engineering team excels across hardware, software, mechanical, and testing disciplines. We offer full-scale customization services tailored precisely to your specific requirements, ensuring your unique needs are met with precision.
Q: How do you guarantee the quality?
A: At Letine, ensuring exceptional quality is a non-negotiable standard. Our products undergo strict quality checks from material acquisition through to final production, involving multiple departments such as QA, QC, and Sales, to guarantee flawlessness prior to shipping. Every product is subjected to a rigorous 72-hour aging test for optimal performance. Moreover, we welcome third-party inspections for your added assurance. Our products comply with ISO9001 quality systems and adhere to CE/FCC/ROHS standards, reflecting our unwavering dedication to excellence.
Q: How do you arrange transportation?
A: For smaller sample orders, we suggest express delivery (7-10 days) or air freight (10-15 days) for expedited service. For bulk productions, sea freight provides a cost-effective solution. For personalized logistical arrangements, please consult our customer service team for expert guidance tailored to your shipping needs.
Q: What is your warranty?
A: Our warranty typically extends for one year, offering you peace of mind. Our experienced after-sales service team is always ready to provide expert support. For more detailed warranty information, we invite you to contact our customer service specialists who are eager to assist.